“Communication is the process by
which individuals use symbols, signs, and behaviors to exchange information” (O’Hair
& Wiemann, 2012, p.4). When I was a child I had the privilege of
experiencing communication in a variety of contexts thanks to my father’s career
in international business. It is his professionalism which has inspired me to
write about his competency with communication.
Due to my father’s role of working
with individuals from around the world, from a young age I was taught both
verbally and nonverbally (through observation) how to conduct myself in a
professional manor amongst diverse individuals. In each of my father’s
encounters with professionals within his field, my father always ensured to use
direct eye contact, a smile, nod his head, use a firm handshake, and would
summarize his correspondent’s statements while also asking for clarification. Each
of these attributes my father used in his communication allowed for me to witness
how easily communication can be when you remain professional and understanding
of each member of a conversation, yet he always would explain to me how it took
years of studying and experiences to fully comprehend people’s individual cultural customs when it
comes to communication. For example, whether or not he should make eye contact
or use a handshake because in some of his communication encounters, he adapts
to the individual’s cultural norms.
My father’s ability to use his own research
and experiences to accommodate for others’ communication styles has allowed for
him to maintain his professionalism and open lines of communication with each
of his coworkers. Being an active listener by nodding his head and summarizing people’s
responses demonstrates his understanding and caring for what the other person
is saying. In my own career, I have applied what my father has taught me and do
my best to be an active listener in the discussions I have with others, as well
as do my best to meet the cultural customs for communication with each individual
child and family. Each person has their individual comfort level with communication
(such as proximity, tone of voice), therefore I look forward to using some of
the same skills my father had in his adaptability to the individualized person
so I can allow for them to feel comfortable when communicating with me.
Reference
O'Hair,
D., & Wiemann, M. (2012). Real communication: An introduction. New
York:
Bedford/St. Martin's.
From your description, it is clear that your father is a wonderful communication role model. His example has taught some very strong communication skills. I agree that proximity, tone of voice and being an active listener are skills that can help you be a competent communicator in the early childhood field.
ReplyDeleteAloha Rebecca,
ReplyDeleteI like your blog and I'm certian you are enjoying writting it. I too have a international kinda Dad. It seems that being exposed to different cultures and symbols of communication have contributed to my sense of humor. One thing we always had in common where ever I've been on the Planet is a good laugh.
Hi Rebecca,
ReplyDeleteReading your blog remind me of my pastor communication during church services. During church services my pastor makes eye contact with the people when talking. Body language along with eye contact is a sign of confirmation about the news or encouragement that is coming from the communicator. Using a mild tone of voice also make the person stay humble or learn how to focus on the conversation. Good Post!!